Why: In many organisations, the absence of a well-structured management system leads to confusion, inefficiencies, and misalignment. Employees may not fully understand their roles and responsibilities, and decision-making processes can become unclear or overly complex. These challenges often result in wasted time and resources, missed opportunities, and difficulty in maintaining focus on strategic goals. What: At N16 Consulting, we specialise in building management systems that fit the unique needs of your business. We create structured frameworks that bring clarity to your operations, ensuring that every employee understands their role and responsibilities. Our management systems simplify complex processes, making it easier for you to manage your organisation effectively and efficiently. The systems we design are scalable and adaptable, enabling your team to navigate the complexities of modern business with confidence and purpose. How: We take a systematic approach to building management systems, beginning with a thorough assessment of your current processes and structures. From there, we work with your team to design a framework that reflects your strategic priorities while simplifying daily operations. Our management systems integrate key elements such as performance metrics, decision-making forums, and standard work processes to ensure alignment and consistency across your organisation. Who: Our management systems services are ideal for businesses across various industries, from small to medium-sized enterprises and even large corporations. Whether you’re looking to bring order to a growing operation or seeking to refine your existing structures, our solutions are tailored to fit your needs. These systems are particularly beneficial for organisations that struggle with unclear processes, fragmented decision-making, or a lack of accountability. If you’re committed to creating a more efficient, well-structured organisation, our management systems can provide the foundation for sustained success. When & Where: We deliver our management system solutions through a combination of on-site and remote work, depending on the needs and preferences of your organisation. Typically, our process includes initial scoping and framework development, followed by implementation support and ongoing refinement. Projects generally range from several weeks to a few months, with continued follow-up to ensure that your management system remains effective and evolves alongside your business. Outcome: By partnering with us, you’ll gain a robust management system that provides clarity and control across your entire organisation. Our clients often experience improved alignment, more efficient operations, and enhanced decision-making capabilities. Most importantly, they leave with a system that empowers their team to work cohesively and continuously improve.

Client Testimonial Quote & Job Title

Kieran led the Continuous Improvement pilot at Wellington Hospital. Kieran helped us to design and implement a new Management Operating System (MOS) and coached us on the DMAIC framework for solving more complex projects. Patient Services Manager Southern Cross Wellington Hospital